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  • All the authentic taste that a franchisee can offer! If you like soggy, limp, GREASY fries cooked in oil that is well under temperature, hot Giardinera that is barely mild, and dry beefs that still horribly dry even when "dipped", then Al's is for you! If you like great Chicago food, then go to Windy City. THIS is the best in Chicago? Bull. BULL. I simply cannot believe that anyone who adores this place has ever eaten in Chicago based in the food we ate. I've never been to Chicago. That's a good thing because if I did, I would be as big as a Superfan. I absolutely love Chicago style food. Pizza, beefs, dogs, oh, and pizza. We try every Chicago oriented place that we can find. Three sandwiches, two large fries, and a drink: $35. Meh. That's all I can say. The "large" fries and the "large" cheddar fries were not the same size. They were limp and soggy. We didn't know how "dipped" they serve their sandwiches compared to other places, so I ordered two of them with gravy on the side and mine dipped. (I don't care how soggy the bread gets, my wife and son do.) When she showed us the size of the gravy cup, I asked for another two because that wasn't nearly enough to replicate dipped at home. I was then invited to buy two more if I wanted more. Really? I just spent thirty five dollars on food, but that wasn't enough to warrant two extra cups of something that literally costs you nothing. There is no way that amount of au jus could make a dipped sandwich. I find it incredibly hard to believe that what I had last night would fly in Chicago and would be considered "the best in Chicago". It was good, not great. I can totally believe that everyone behind the counter had been to Chicago the same number of times that I have. To sum up, those people need to be retrained on how to cook fries and they need to appreciate the words that will keep the doors open: "customer service". The mom and pop places like Windy City Beefs and Dogs sure do.
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