Since Mitchell's went corporate, it has gone downhill from the quality and service customers used to receive. This place has been hit or miss the last few times. This time it started off as a miss but finished with a homerun.
We had dinner reservations for 3 at 6:45PM. Upon entering the restaurant was extremely busy, with a good bit of people in the waiting area. We arrived at 6:25 and immediately checked in. 6:30 came, same amount of people still in waiting area. 6:45, the 6:30 reservations were still waiting to be seated. We spoke to hostess at 6:55 and promised us we were 2nd in line. 3 tables were seated before us. The hostess looked flustered, confused, and not interested in helping to rectify situation. At 7:05 we were finally sat.
Our server was excellent. Came by often to refill waters and take new drink orders. Helped us with our menu questions and gave suggestions. Our appetizer came out quickly with enough of a gap between our entrees which is always a plus! I got the Shanghai Chilean SeaBass. Cooked perfectly!!
The initial experience was setting the stage for an irritating evening but once we were sat the service from our waitress and quality of food quickly made up for the early mishap.