I was here in October with someone out of town. Got the AYCE, upon receiving some kitchen items, I saw something suspicious under the lettuce decoration for the fried scallops.
Lo and behold, I see a cockroach... trying to free itself from some teriyaki sauce. Immediately I felt sick to my stomach, called the staff over and the waitresses' face was super alarmed. And then, two kitchen staff members come out and they're holding it to their faces and yelling at each other... It was the most awkward encounter cause they're just pointing fingers. They offered to let me have my meal (+1) for free -- and if they didn't I wouldn't have accepted to paid for that. I didn't cause a ruckus or bring attention to the table - needless to say, I'm always checking under lettuce decoration/plating now.