| rev:text
| - We decided to hit up the "Wine Down Wednesday" that was happenin' at Tastings courtesy of KYOT. Here's what went wrong:
The event is from 6-8 so we arrived just a few minutes (3 maybe?) after 6 so we could get a spot just in case it was hoppin'. We walked in and the hostess (she looks like she's possibly the manager or owner) asked if we were there for the event and then pointed us towards the back room where the event was being held.
We walked in and there were about 7 tables and there were people at them all already. Talk about early bird gets the worm! We had to wait for about 3-4 minutes for the waitress to finish with a table to find out if we could sit on the patio for the event. She said yes and that she would be right out to help us. In the meantime another woman and her friend also took up at a patio table nearby.
20 minutes later the hostess/owner/manager looking woman came out and asked if we had been helped yet. We said no and she left only to return with a small happy hour flier menu which she just handed from a distance and didn't even come over to our table. I know you're wondering why I would wait the 15 minutes, but I really wanted to see just how bad the service was going to be and frankly, I just wanted some good $2 wine.
It's been about 5 minutes and the same woman comes back with full, detailed menus and I asked if the happy hour flier was the deals for the event and she said yes and then asked if we were ready to order. Um, you just gave us the menus 10 seconds ago...
By now I'm ready to just order and enjoy the meal deals from the event. I look over the happy hour flier and I see some app deals. They said there was a specialty appetizer menu. Not so much, but whatever. I can deal with that. Then I see the drink section. The claim for the event was $2 glasses of wine. I was excited to try some nice new wines on the cheap, but again... not so much. In reality it was $4 glasses of house wine which only consisted of three different wines that weren't really what I was looking for. By now, the other women that were outside decided to leave having had enough of this shenanigans. We decided (after 30 minutes since we arrived) to go next door to Sprouts, get some apps, and have our own "Wine Down Wednesday" at home.
I bet there are plenty of people that will have good experiences here and continue to visit happily, but this one experience has caused me to write them off for good (which I don't usually do after one instance). I wish that I could actually review their wine and food, but the service was so poor and substandard that it's not worth giving them my money. I understand if the food isn't good at a restaurant - some are just better or more talented than others. However, any business can and should have good customer service. I think this is where the cliched line of "if I could give them less than 1 star I would" comes in...
Oh yeah, and I slapped down a "You've been Yelped" card as I left.
Take that Tastings!!
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