This place is amazing. I have only visited it once, and we are planning on going back again.
You start off choosing an ice-cream cone size. It is a soft serve ice-cream so there will be a lot of ice-cream in the cone. I would recommend a small or mini. It is quite a lot of ice-cream.
From there, you get to choose the chocolate dip. There are many different flavours, and my favorite was hazelnut dark. Don't worry, you can ask for a taste if you don't know what you like. Then on to the toppings. I think there are premium toppings, but the nuts and sprinkles are free.
Overall, it was a great experience and fun for the kids.