Our dog got sick and our regular vet was closed for the holidays. We called and Fletcher Heights Animal Hospital invited us to just head in and they would fit us in. When we arrived, we were immediately put in an exam room. A vet tech showed up quickly for the initial assessment and the doctor (Dr. Schneider) was there 10 minutes later. Not bad for no appointment. Everyone was very friendly and we were impressed with the efficiency of their whole process. They show you your options on the computer with the associated costs and allow you to select what you want to do. Finally, the vet came back in to check on us one more time, even though we had finished with him and were just waiting for meds. For what we had done, we thought the prices were very reasonable and in line with what we were used to at other vets. A+. Would definitely recommend them.