I hate giving low reviews, but I have to because this place is a mess.
1.) we waited 45 mins for our food, no update.. no apology.. nothing. This place was dead btw, not busy at all...My mom had to go inside ( because we sat outside) and ask a waitress to please fill her glass with water because she came and filled mine and my boyfriends water but walked away from my mom when she put her glass up asking for water...
2.) my mom can't eat onions, they don't sit right with her so she asked for no onions on her BBQ sandwich and when we finally 45 mins later received the food, there was pickled onion on it AND onion in the mixture with the mushrooms. ( which we didn't know about the onions being in the mix as well if it had just been the pickled onions on top we could have just picked it off and be fine with it. ) She sent it back asking to take it off of the bill and didn't bother re ordering since it took so long for our original order.
3.) THIS is the most angering part of our experience here. We told the woman up front about what happened with my moms order and here's her response " oh. Well if you would have said you had an allergy we would have not put onions on it."
To which I replied " if a customer asks for an item to not be on her plate it shouldn't be there we shouldn't have to say it's an allergy." Her response made me very angry because to me it sounded like if you don't have an allergy and request your food that you're paying for a certain way, we won't do it. There's more than just allergy reasons to not have an ingredient in the food you're paying for to not be on the plate.
She was dismissive and tried to pass blame on my mom for them messing up the order.
4.) the food was not worth this hassle.
Not good. Never will be back. No thanks.