After being seated, we didn't get any drinks and our order wasn't taken for over 15 minutes. Many workers walked past us and didn't acknowledge us even though it's very obvious that we still had menus and no drinks. We understand restaurants at busy but to not get drinks for over 15 minutes is pretty ridiculous.
Prior to arriving, we were calling for over an hour to ask to place a pick up order. The phone was constantly busy and when they finally answered, they put us on hold for 15 minutes and never picked the phone back up. After being put on hold we decided might as well just go and eat there after all this hassle .. sooooooooo as you can see, we were pretty upset already but I was craving the ramen and it was close by so we wanted to stay optimistic and hope the night got better.
The food was bomb. And the guy who helped our server was amazing. An experience and lasting impression starts once you walk through the door, and in our case when we first called. We will be back cause we love the food, we just hope the service is a lot better next time!