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  • My experience has not been as bad as the previous reviewer, though it is already bad enough. I moved to Canada two months ago, and will only stay here for 3 years. When registering a car, they've got my name wrong on the system, under the excuse they could not fit all. I never realised it until when I had to exchange my foreign driver's license and the new one I've got has the incorrect name. They entered my middle name as the beginning of the last name, and now my real last name does not show. As you can imagine, this causes all kinds of trouble and i don't have two pieces of ID with the exact same name on it. I requested them to correct and they refuse, say that wouldn't be me (as if I don't know my real name ??). Second, beware if you're doing a road test there. I've driving for over 15 years, and had done and passed driving exams in two different countries I lived in. Also, I'm required to do driver's safety training every couple of years for my employer. I even did a private lesson as preparation for the road test, so I could learn any particularities of the test in Alberta. All of that didn't work, they sent me an instructor (old Indian guy) who seemed determine to have me fail from the start. He took away points on subjective items as much as he could, but he couldn't get to have me fail by the points, he pulled an "unsafe stop" out of an incident I slowed due to a misplaced stop sign. I was genuinely in doubt as the sign was misplaced, slowed down but thenrealised it wasn't for me, but for a parallel side road. He considered this unsafe (!!!) and fail me. Totally subjective and unreasonable, given the sign was misplaced. While I realize this may be my word against him, I will still try to file a formal complaint. He clearly was in a bad mood (my wife was there too and had the same feeling) but this should not affect my test, he should be professional enough to be able to handle this. Or maybe they simply try to make people fail as much as possible to increase their profits, I wouldn't be surprised given the treatment and experience I had.
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