The food is great; big portions and very delicious, but service is a bit cold, too familiar and needs a bit of polishing. I understand that it is a family restaurant ( I believe everyone helps out, from delivering the food to clearing tables), but it doesn't hurt to remember that a restaurant business is about BOTH food and service. Plates were placed on the table with a bit too much casualness, ice tea tasted 'old', and bills are presented with little concern. I loved the food, but I would recommend a touch up in service to make it 5-stars !