I had my screens installed this past weekend and am very happy with them. The screens are very solid and without fire-department-type tools would be nearly impossible to break in to. The sales experience went well. The only glitch was when the owner/chief installer came in to do the official measurement. He was 30 minutes early. Luckily I was home then, but I got the feeling the that he really wasn't aware that he was so early and if I hadn't been there he would have probably left. It's also annoying that the sales man can't do the official measurements so I wouldn't have had to set aside time for the owner to come by. But I am happy with the screens and would recommend them to my neighbors.