I am not a fan of dentists.. and I have to say this office has changed my mind about that. Not only is everyone way cool, laid back and fun, but they listen to you. I expressed that I need extra numbing/pain meds and they gave it to me because they understand that each patient has different needs. I did not feel any pain and the drilling that usually kills me to listen to was drowned out by some awesome classic rock music over the speakers in the office. When they were running behind for my appointment they apologized and gave me a starbucks gift card. More doctors should learn this practice to show the patient that they do matter. I will be a return patient and I will send others to this office.