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| - I previously wrote a review on this place that was positive, but had to go back and edit it after my experience Sunday.
Worst. service. ever.
We got there 10 minutes before the kitchen was closing before brunch. I understand that is frustrating, but the lady at the counter was extremely rude about it and the first thing the waitress said was 'kitchen is closing in 10 minutes.' We gave her our food orders immediately. I couldn't help but notice how unprofessional this waitress was. She messed up the order at another table - overheard her say she was going to fix it, then repeated the order back wrong twice - then was confrontational with kitchen staff. The guys in the kitchen seemed to be working hard and the food was good, but bad service ruins good food. I ordered the french toast....was not aware I also had to order syrup. When I asked the waitress for syrup, she said 'it will cost you $2,' which I think is ridiculous, as you clearly need syrup with this french toast and thought the attitude was completely unnecessary. We asked for more coffee and the water that was initially requested and never received after we got our food. Couldn't help but notice the waitress took a detour and stood in the kitchen eating her own food for a few minutes before she bothered to stop by and refill the coffee that was completely empty. I noticed the waitress eating several times while we were there, including when there was food in the window that needed to be delivered to tables. She acted like she was in a club....laughing loudly, skipping around, arguing and acting gossipy with co workers.....completely unprofessional and clearly did not want to be bothered with her customers. The only time the waitress was prompt was when she collected our bill. Granted, she didn't wait until everyone was done eating before giving the bill and didn't bother clearing dirty plates when she collected the bill....it was obvious she just wanted her money. I was with 2 other people and we all have years of experience in the food service industry and tip well (over 20%). It killed me to leave over 15% for this awful service. When we left, no one said goodbye, no one said thank you...the waitress just stood there giving side eye, as if she was the one that had been mistreated. I plan on telling everyone that will listen about my poor experience here. Absolutely unacceptable service.
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