Let me start off by saying I used to love coming here literally every other weekend. The food was delicious and the price was good for the serving size. There have been several times that the servers were rude and have also charged my bill twice for drink items resulting in an addition $10 added to my bill. (this is a sly way to get a bigger tip)! I have overlooked this because at the end of the day I have enjoyed the food. Yesterday however was the last time I will ever come in. I got another really rude server that completely ruined my experience and the food quality went down drastically!
My husband ordered an omelet that was so tiny! You can get an omelet from ihop that is 3 times the size! The omlet had some meat on top and in the middle with no cheese, no flavor and dry. The entire plate was basically potatoes with no seasoning or flavor like they used to have and toast with no butter. It was really bad tasting and he did't eat any of it.
I ordered scrambled eggs, hash browns and a waffle. My eggs were flat and tough (not scrambled). it looks like they poured the eggs and let them sit till over done. I love fluffy scrambled eggs so it was a huge let down. I ordered american cheese on my hashbrowns and they literally put 2 sliced on top and served me. The cheese was cold and I picked it up off the hash browns. Yuck! The waffle was made with their pancake batter and it was cold and rubbery.
To top this entire experience off when I went to check out I knew that I had $10 off from previous dining. I had not been in for a while due to surgery and couldn't wait to come in and eat. Apparently they stopped doing their promotion during this time and I had to speak with a manager for my discount. The manager lectured me about how they stopped doing the promotion and had given notice and even went out another 2 weeks from the end date. He said that I should have been informed of this and he didn't understand how I missed the notice that went out (I'm wondering how I would have gotten notice)?
After my lecture he did give me the $10 off but honestly I should have been treated better than this. I'm always polite through situations like this so for me to experience rude service and management is unacceptable.
For all of this I will not return