| rev:text
| - The main reasons I'm giving one star to SMG are the following-
1.) Mediocre food. The quality is on par with Applebee's or Chili's. I've had the shrimp and the flat bread pizza on previous visits and neither are anything to write home about. On this visit I only had dessert (warm chocolate chip cookies) and they were pretty average. Similar in taste to a warmed up "Chips Ahoy" cookie. Edible, but not "delicious" by any stretch of the imagination.
2.) The seats are not as comfortable as one would hope, nor do they recline at all. Also the tray table makes me feel like I'm in one of those tiny elementary school desks. It's not really a comfy eating experience.
3.) They stopped allowing the use of Groupons on weekends which is when MOST people go to the movies. I have purchased Groupons two or three times in the past few years and used them on Saturday nights without issue. When I attempted to use my most recent Groupon this Saturday, they refused to honor it. The policy "changed". I was NOT a happy camper and believe this definitely constitutes a bait & switch.
4.) On my most recent visit this weekend, they allowed a baby (looked to be between 7-10 months old) to accompany a parent into an R-rated movie after 8pm on a Saturday night and that baby squealed, cried, and screeched annoyingly pretty continuously throughout the entire film. It got especially cantankerous during the last 40 or so minutes of the movie.
I'll admit, I'm one of those snarky childless people who thinks kids should not be seen or heard anywhere ever, but especially NOT in an R-rated movie on "date night". And sadly, entitled parents these days prioritize their selfish desires and pleasures over the comfort of others in public spaces and said parents didn't have the courtesy or intelligence to TAKE THEIR CHILD OUT OF THE THEATER AT ANY POINT. They sat there like oblivious imbeciles, shoving popcorn into their stupid mouths while their baby disrupted the movie.
Considering there were servers in the theater the entire time this was transpiring, this is a spectacular failure on behalf of SMG. The theater employees could have easily intervened and advised the parents to take their child out of the movie. This would have gained a higher review from me as well as my continued patronage. Instead the employees in the theater allowed this nonsense to continue for two hours and for me personally, it ruined the movie and my impression of this business. Very, very disappointing SMG.
Had I not been with a date and trying to be on my "best behavior" with a new guy I'm seeing, I would have complained to every employee in sight! But the larger point is, I should not HAVE to do that. No patron should- especially when employees are in the theater witnessing this debacle.
I don't plan on returning to SMG. There are too many better options in the valley- reclining seats, better food options, and the banning of children is commonplace at many of the theaters in town. I'll visit one of those rather than subject myself to the possibility of more tomfoolery at Studio Movie Grill.
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