Apparently, I am in the minority with my opinion of this place. While the coffee is good, it shouldn't take 20 minutes to process my order. I don't care if they are personally flying to Columbia right after I order to hand pick the beans right before they make it...20 minutes is unacceptable.
And then when I place my order, I shouldn't be insulted by the guy making it. Yes, I asked for non-fat milk. I didn't ask you to put Ketchup in my drink, I asked for non-fat milk. Don't treat me like I am mentally challenged. I weigh 165lbs, do you really think I order non-fat because I am concerned with my weight? No business should EVER ask a customer what the point of their order is the way this dude asked me.
I want to like this place, I do. The atmosphere and location were great, and the hot tattooed blond sitting at the counter was fun to flirt with (I think she could tell the guy annoyed me). So for this, I will give it another shot. A lot of the people I know rave about this place. Maybe I just hit it on an off day. If I get the same attitude the next time, I might drop trough mid store.