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  • They have a nice selection of shoes. However, this store is not good on customer service. I have never been in a Birkenstock store where the salespeople weren't super helpful until this one. They have a very lackadaisical attitude about helping you. The didn't have the shoe I wanted in my size but he indicated it could be ordered. When I asked what color they had, it was like oh lots but the salesman never went pulled out any catalogs or looked anything up in the computer. It was like he really wasn't interested. There were no suggestions of other styles or brands- They carry Dansko, Merrell etc as we'll. So I decided to leave and order what I wanted on Zappos. When I have visited other Birks stores in other cities, they gave lots of helpful suggestions on various styles, gave out catalogs, researched shoes online etc., explained the order process. These people aren't really interested in helping you. Several stores both locally and online sell the same brands so there is no need to put up with poor service. I won't go back here.
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