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  • Went today at 10 AM. I wish it was easier to type on a smartphone because I'd like to truly illustrate how bad this experience was. We walked to the counter and were greeted by an "oh shit" and asked to wait a minute. We ordered their "brunch" which allegedly consisted of 2 eggs, choice of meat, hash browns and toast. The toast would have been good if it was warm. She had egg whites and ham which was an extra dollar. Okay. Not weird. I had over easy eggs and coffee. We paid 26 dollars. 30 minutes later a woman came up to us and asked what our order was because they had five people order breakfast this morning and they forgot. 10 minutes later we received microwaved egg whites (I watched the microwave work), some weirdly shredded and microwaved potatoes, 4 slices of microwaved Oscar Meyer ham and cold toast and 2 microwaved over hard eggs, microwaved jimmy dean sausage and cold toast. I get making a mistake. And owning up to it. But I don't think either happened here. I don't think they made a mistake because this place is so poorly run they think they did a great job with that $25+ breakfast. And nobody apologized for screwing it up and taking so long to figure how to work a microwave. I'll never come back here and I hope nobody else does either. The most poorly run enterprise I've ever walked into has to be Jolta Java. GFY. Have a nice day.
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