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  • We came to Olive Garden for lunch because we thought it would be quick and easy. The host did not make eye contact or look up from her computer before seating us. It took about 10 minutes for our server to greet us. We only got 1 water refill the entire 2 hours we were there. She forgot to put our lunch order in so we watched the table next to us, who sat down 15 minutes after we did, finish their entire meal and cash out before we even got our food. The food was lacking flavor and looked like the chef just scooped it up and through it on the plate. Our server never came back to ask us how anything was tasting. We finished eating and sat for 30 minutes before we decided to just order dessert to go ourselves on the tablet. We cashed out on the tablet as well. Another 10 minutes passed before our server came over and said she was tired. We asked for our desserts and boxes... another 10 minutes passed before a different server dropped boxes off and gave us our dessert to go. I'm not really sure what we were paying the server for. She didn't tend to refills and barely dropped food... we could have just ordered everything ourselves and actually received it in a timely manner. Never once saw a manager doing any sort of customer service or table touches. I serve for a living, so I know what it's like. I was just shocked by the lack of service in the entire restaurant. It was the biggest waste of money.
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