Last Saturday I went into this store to get my pup some food. They were out of the 15 lb bag that I wanted so asked the sales associate and he offered to check into the back for more stock. He came back and said they were out, but he offered that I could our purchase three 5lb bags and he would price match them to the 15 lb bag. I'm not sure if this guy was a manager or not but it was realky nice that he dis that and he had great customer service. I appreciated the gesture because it was more economical for me since I didn't have to buy the 30 lb bag which I didn't want and I didn't have to buy one 5 lb page which was half the cost of a 15 lb bag. Plus I like having the 3 individual small bags versus the large 15 lb bag. So thank you nice sales associate at PetSmart!