I've been here twice and I'm a huge fan! I was always curious about this place. I mean seriously, a place that ships their water from Brooklyn to make bagels? Only problem was I worked uptown but with a new job in Ballantyne I remembered that this place was nearby.
The bagels are any northerners dream. Sure they don't have the 30 bagel flavors you might want but they have all the essentials and they make them well. They add everything on their everything bagel just like they should, including salt. They extra toast my bagel making it crispy without burning it. When I ask for a light amount of cream cheese, I get just that... A light amount! The cherry on top is the customer service. Both time my service has been beyond expectations in terms of friendless. The bagels are done as fast as they possibly could be. Bravo, yall are doing it right! Best bagels I have had in Charlotte to date.