Answered phone or called back in a reasonable time. ( This is more than i can say for most businesses we've contacted since we moved to cornelius last month. Really shocking). Anyway, these guys are friendly and professional. Showed up when they were supposed to, did the job well, plumber Josh was polite and professional, price fair. We will use this company for all future plumbing jobs.
Had to remove a star because I called and scheduled a plumbing service and they did not call or show up. I called again and nobody returned my phone call.