I always find this location to be a mixed bag. It's never a great experience, usually average, but sometimes poor.
On my last visit here we sat in the lounge. The decor seems to be starting to show its age. There's bits of damage, worn seats, etc.
The service was alright. There were a couple of people working that sort of switched off serving us, maybe covering breaks. The food was fine, but nothing to write home about.