I went here for a RMT massage this week. The girl working the front desk was friendly and efficient. I arrived early as directed (first-time client) and was ready and waiting ahead of my scheduled appointment time. My issue is with my massage- I was asked once about how the pressure was etc., and I requested more. Throughout the massage I had to ask for more- it felt like I was getting a light rub-down, not an actual deep tissue massage which I had booked. I also had a 60 minute session, but it only lasted 50 minutes. I left not feeling the exact same as I did before my treatment, which was very disappointing as I was really hoping to relieve some of my muscle tension.
Sorry but I won't be back... They do have a lot of RMTs on staff and hopefully some are better, but I just won't chance it.
Surprised this business hasn't changed. For the amount they charge I would have thought they would have taken feedback and have changed. Terrible massages - I recommend teaching your staff to ask for feedback during massages, especially when clients request changes. Much better options in the neighbourhood, especially for the price point.