FIrst, no seating? Didn't know that from the AZ Republic. Going in it was confusing. No one, customers or two girls behind the counter knew what was up. Finally was asked what I wanted and the cashier immediately turns around and talks to another employee then turns back and asks again what I wanted. How rude. Pizza was ok, no more. There are many places in Gilbert that are better, and some worse, to be sure. It was way over-priced. Opening jitters I can accept, and I might try them again - but the service had better really improve.
I don't know why everyone thinks everything from Chicago is so great. It's not. It's a filthy crime-ridden city. There are some fine restaurants, but so what? There are a number of places in town that seem to think that the only way to compete is to claim it's a Chicago tradition: Barro's, Salerno's, Nello's and now this. Besides, Geno's NY style is just as good and a heck of a lot cheaper.