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  • Had extremely high hopes that this third owner in less than 5 years would be the one, but alas I am very very disappointed. Used to get take out almost once a week when it was Bamboo House. Then Sam and family retired and there was a horrible new owner. She ruined the place and sold it to Moon Valley Cafe owner. Had hoped that it would be back to the neighborhood gem it used to be, new owner even said he had hired Sam's chef. I gave New Bamboo four chances to get it right. Ate there first week it opened. They brought us the wrong appetizer and no white rice with main dish. When we asked for white rice they brought us a little cup of it for the two of us to share. Portions overall were very small for the price. Service was not good, server was not familiar with menu. Because I so wanted this to be a good place and missed having good Chinese food nearby, I gave them three more chances and ordered take out three more times. Each time I was missing something, the food was cold and always missing rice. The last time I ordered I was missing the rice I specifically ordered again and my order was wrong. I called to ask them to credit me the missing rice and they said they would call me back. They called me back after they investigated my claim of missing rice and offered me something free next time I come in. Well, after four bad experiences I was not coming back, at last not for a very long time. I had had issues every time I ordered from there and it was my first time calling them in it and they did not treat me with respect. I am really disappointed as I had really hoped New Bamboo would be awesome, but I won't be going back. The massage happy hour has a weird vibe, the service has not been good at all and they should not attempt sushi, they need to get Chinese right. Maybe it is growing pains, maybe in a few years they'll figure it out.
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