The worse customer service and lack of care in all aspects of customer relations. I really think this place is still riding on a past reputation. From what I understand, it has had its day, but those days seem to be over. The place looks like it needs a good cleaning, including some of the staff. I asked for a side of rye bread, which they do have and they said no. I offered to pay they said no, I asked why and they said because we don't give sides of rye bread, I said I didn't ask for free, I'm willing to pay, they said no. I left and won't go back.