| rev:text
| - I am sad to write this review. Mildred's was my favourite restaurant in Liberty Village - the staff was always great, the food very good - they care about the environment, local food sourcing, in-season products and have a comfortable modern decor. I've eaten there probably a dozen times from romantic dinners to patio drinks to brunch with my mom.
And then a couple of Saturday's ago at about 7:30pm a group of us were looking for somewhere to have dinner. 6 of us. Knowing it was sort of last minute we called and were surprised but pleased that they said they could take us at 9pm - great! We got there and there wasn't a table ready for us - so be it, one of the other tables took longer than expected. So they seated us at the bar. That's when things took a turn. We stood there for 20 minutes with no one speaking to us, offering us a drink or even saying hello. They were clearly busy but even when we got the attention of the bartender he only took a drink order from two of us and ignored the rest of our party. We were quite hungry as it was already 9:30pm and we asked if we could order an appetizer at the bar. This was met with almost annoyance by the staff but we managed to order something small.
When we got to our table we had ordered a couple of more appetizers while still at the bar and we asked for them to be sent to the table. We waited another 20 minutes and no server came to speak to us at all and someone flew by with the charcuterie plate and literally threw it on the table at us. No server came to our table to take our dinner orders or further drinks. Needless to say, we left. We had spent over $300 to be either ignored or treated rudely.
We asked to speak to the manager on the way out - as I say, this had been a favourite place of mine and thought they should know. My boyfriend and I regularly recommended this place to clients and friends and thought they might appreciate hearing about our experience. The manager couldn't care less. She was abrasive and said, "oh, I guess we've lost your business then". Hardly an appropriate response. She offered a free shot at the bar to just the boys in our party - not what we were looking for at all, we had wanted a nice meal.
If they were too busy to take the reservation they should have said so and at least apologized. We received nothing but disdain from the moment we arrived. Our dinner party ended up at Shoeless Joe's on King St which was packed with at least twice as many people watching the rugby game and we had pleasant, efficient service, if not the best food in town.
So, we will never go back there, nor recommend it to anyone else. Unfortunate.
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