rev:text
| - After 10 years of shopping here, its sad that i have to go elsewhere because of one employee. 2 weeks ago, for the very first time in 10 years, i wanted to return an item. A $3.86 peanuts. I really thought that they had a bad batch so i thought if i returned, other customers wont be surprised by this mushy, old peanuts. Shockingly, i was questioned about them!!! This employee than went inside, asked a manager than came back and told me " they can reimburse the money if I wanted " ...
My next trip there, 3 days after this, i purchased a pound of bastirma, sliced fresh from the fridge. ( i dont like the pre-sliced ones, they dry out quick on the shelf. 1 week after this I came across with this (peanut) employee again. When i asked for a pound of bastirma sliced, she insisted that i buy the pre-sliced ones. When i explained that i like fresh sliced, and i have been buying this way, she went inside, came back and told me that they do not have whole bastirma. This whole time, the fridge that bastirma is in was next to her and she never opened it once. I than asked to speak to the manager, thinking that she went inside earlier to speak to the manager. She told me "I am the manager". From this point on, i see no reason to go back here. As a descent consumer, i looked for a "customer complaint phone number" posted somewhere but i couldnt see one. I have posted here on Yelp my concern but I didnt give any details, hoping that the actual manager or owner would contact me, like most Yelp using businesses do. But it seems they prefered to remove my post rather than fix a problem.
So, the Yelp reader, should you go here to shop? Yes, sure...What they sell here is not the problem.
|