When we first arrived, we were greeted by a "host." We passed a group of servers bunched up socializing. We were seated and told that our server would be right with us. There was a drink menu on the table that was sticky and stuck to the table. We ordered two apps off the happy hour menu. They were good. We ordered a burger to share and specified no sauce on it, but hot on the side. The fries were to be super well done. When the burger came out, the steak meat on it was so salty that we couldn't eat it. (We were sharing the several dishes.) The fries were barely warm and not crispy. When we finally got our server's attention, she apologized and asked if we wanted something else or another on. We wanted another one. She also said that she would let the manager know. Twenty minutes later, the new one came out. It was just as salty as the first one and now had hot sauce slathered all over it. The fries were cold and soggy.
A manager never came over. When we got the bill that we had to ask, we were charged for two burgers, but it was caught and taken off. Interestingly, a manager never came over to say anything. The server saw that we left the burger and we were still charged for it.
We told each other that we were never returning. blah