My mother is in a rest home in Henderson,NV. She was turning 92 and I wanted her birthday to be special since I couldn't be there. I called Darlene with one weeks notice, and she was very accommodating and friendly. The cake was gorgeous and was a huge hit among the residents and staff. She provided a birthday card and balloon as well.One of the nurses even took pictures of her with my mother. An easy ordering process and the results that I was hoping to find. Highly recommended.