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| - Honest auto repair shop!!!
The transmission on my truck went bad. I took it to Firestone, who wanted to charge me $2,900 for a used tranny. I went to Honest-1, who wanted to charge me $2,500 for the same thing. Both said a tranny rebuild would cost "way" more.
Then my brother-in-law recommended this place. This is one of a few stores in the valley (but they have different names). I called and left a message on a Saturday. Dave, the OWNER, called me back to talk about my predicament. We discussed the symptoms, and he said it sounded like this was bad. With that, he was able to give me a "worst case scenario" quote over the phone. So while the price could be lower, I knew going in the approximate max it would cost. He explained that they would rebuild the transmission, replacing only the parts that were needed (this is how the price could go down). However, this worst case quote was MUCH less than the other places. We worked out a plan to have it towed to this store on Monday morning.
Rick, the guy that runs the store, called me after his inspection and explained everything in detail. He confirmed my situation was worst case, the total it would cost to fix the truck (exactly what I was told), and the estimated time it would be ready. I really felt they were honest with me cared about my situation (needed the truck for work). I would highly recommend them--or any of their stores (also called Transmission Specialists in other parts of the valley).
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