We don't usually frequent Petsmart but had to use a gift card here because unlike other modern companies, they don't accept gift cards as a form of payment online.
I like that they offer puppy classes in the store, albeit distracting for the pup, but hey that's kind of the purpose of the class right?
They also have a cat adoption center/area in the store. I didn't see any staff manning the area so I can't speak for how much attention these homeless pets get. Maybe it's run through another organization, that I'm not sure.
Check out is brutal. There are 4 registers, but only 2 staffed. I kick myself because I still had a balance on my GC so went back to grab another toy and one of the two only open cash register closed. The already excruciating line was made longer by the lady in front of me decided she wanted to save $0.02 by signing up to be a rewards member *smh*.