Dined there again about a week ago. Almost identical experience as last time. Sat at the bar with my wife and ordered the same thing.
Server disappeared to the kitchen. When food arrived we were short a side of rice & bomber & glass empty. Started eating... several minutes later my wife flags down the hostess. The hostess ended up doing most of the work, brought my the side of rice, found the server, asked him to grab us our beer. If it wasn't for my wife's persuasion I wouldn't have ordered the extra drinks our of frustration. From a business stand point the servers are killing the business. This place needs a front of the house Manager with PRESENCE. Servers need to to be involved and alert. I'm sure extra sales are being missed.
Kudos to our hostess which "saved" the day. I believe her name was "Tia". She seemed to be picking up the slack all over the place. Once again over tipped by tipping out the hostess (more than the server).
Food.. jalepeno tail was great and the hamachi collar slightly burnt.