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  • LaserShip is horrible company with bad customer service. These is the 2nd Amazon package that they showed as delivered but I never received them. Both of the packages showed they were delivered at night when I was at home. I contacted laserShip and their only resolution was to contact Amazon for a replacement. Of course, Amazon is the best company and they replaced the items and sent it through UPS so I actually received my package. I don't understand why Amazon is using LaserShip but it's really frustrating to have to reorder and wait for packages because LaserShip doesn't deliver them. I guess someone else or the LaserShip driver are enjoying my original purchases. I did some research on LaserShip. They basically hire anyone and the Drivers don't have official vehicles or uniforms. I wouldn't know because they also don't ring the doorbell for the packages that I have actually received from this company.
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