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  • This Venue was advertising VIP passes for a show I wanted to see. It had a phone number on the add that stated to call "Tyler" for pricing of the VIP passes. I called the number and got a recording that said to leave a message or send a text for faster response. So I hung up and texted asking about pricing. No one responded so 2 days later I called the number back and this time left a message for "Tyler" explaining that I would like pricing on the VIP passes for the upcoming show. Again, I got no response... no call, no text, nothing. So 3 days go by and I once again send a text asking about pricing for the show that I wanted to see. I wasn't surprised that I did not get a response... again! At this point I am truly amazed that this company has not responded to me because VIP passes are definitely not cheap and most bar owners and managers would jump at the chance to try and sell VIP passes to their customers. Obviously not this place... so I decided to try one more thing and sent a message to LiveWire's Facebook page and explained that I had left a message and sent two texts over the past week with no response and inquired once again about VIP pricing. A day later I got a response that was nothing more than a phone number. That's it! To me, that was just flat out rude. Most companies would offer an apology for not responding or at the very least an excuse. Not these,guys. They very obviously don't care... Not only will I NOT be purchasing VIP passes from this venue, but I will also never step foot in the place and give them my business. Shame on you Livewire! I can tell you right now, you're not gonna be in business very long if this is how you treat your customers and potential customers. I'll save my money for a different venue.
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