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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-12-02 00:00:00 (xsd:dateTime)
itemReviewed	Procare Medical Center
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I have come here for years and the service has deteriorated accordingly. My experience today.....I will never come here again. Even if the fountain of youth was discovered underneath Procare Medical Center....I would not go. If the resurrection was going down at Procare Medical Center.....I would skip it. If the only safe haven from a galactic solar storm was in a shelter underneath Procare Medical Center in a hardened bunker.....I would prefer to be rendered to a cosmic dust before I go back to Procare Medical Center. I walked in at 0800 there were two people in the waiting room; a boy and his dad together. I needed a refill on a prescription. I'm called back to the treatment room. The tech/assistant sets his laptop down and tells me I'll be right back he needed "to help this lady". He disappeared for 30 minutes. So in that 30 minutes I got to hear the staff discuss the over/under on the Thursday Cowboys/Bears game. Got to hear how Express gave an extra 30% off of their 50% black Friday sale. I had the absolute pleasure of hearing the staff discuss a brewing Twitter war between a friend and her baby daddy. Undisciplined, unprofessional and mis-managed. So I peek my head out and one of the staff members is sitting in the corner texting. I go peer into the waiting room and there are now enough people to populate a mid sized Bolivian village. In comes my tech/assistant who takes my vitals and asks why I'm here. I had already told him I needed to refill a prescription. Oh that's right....well we will need to give you a drug test to which I reply "fantastic". He asked me if I was a professional gambler for a living. Are you kidding me? Why not a Cosmonaut or a Porn double? How random is that? Test taken, hand him the sample and back off to the waiting room with assurance that the Dr. will be in shortly. 10 minutes...nothing. 20 minutes....nothing. 30 minutes.....nothing. I peek my head out and the same staff member is in the exact same spot texting. 40 minutes....nothing. Meanwhile the guy next door has seen (I counted) 12 patients. People being taken care of left and right and I'm here with the door open looking like an idiot. I asked another staff member to please give me an update on when the Dr. is coming. The tech/assistant who checked me in is nowhere to be found but ANOTHER 30 minutes go by and finally a PA comes in. By this time I can't find the words to articulate how pissed I am. She pulls out her pad and writes the prescription and says "I understand you were back here long"? If she was a man I would be in Clark County Detention right now. I could have hit somebody in the mouth so hard they'd have to drop their pants to chew their $%#^$& food. I was so pissed that I wanted to grab that jar of cotton balls, tongue depressors and Q-Tips that no one uses anymore and smash them off somebody's head. I literally wanted to walk to that front desk and rip every phone out of the wall, take a dump on both keyboards and slap those Starbucks cups right out of their hands and on the floor. Take my time destroying their copier and fax and for good measure smash the bio-hazard and blood born pathogen containers and not justify why to anyone. Dare anyone to ask why and if someone so much as moves a premolar....beat their ass like corn bread batter. It boils down to this.....the urgent care model is a smart one but unsustainable if unmanaged, unorganized and poorly staffed (training). I am happy to see Dr. Tran grow his business as a fellow small business owner but with success and growth you have to invest back into the business and ensure your staff and their collective professionalism and penchant for service moves the same way. That place is about as orderly as a Boulder City dumpster fire. I will literally donate my testicle to modern medical science before I step foot in that place again.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Da

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