Ordinarily my experience at all Dutch Bros. is spot on. Not this time. I attempted to place my order but the young fellow didn't understand, so I changed my order to something he seemed to understand. Not the end of the world.
Since I had a fully-punched card I provided it for one of the three drinks I ordered. he takes the card and says the bill is $14. I know medium sized drinks vary in price, but not $7 a pop.
So (i) he does't seem to understand the menu fully; and (ii) either he's unsure of the purpose of the stamp cards, is bad at math, or prices at Dutch Bros. have skyrocketed.
Lots of places have friendly staff, but that's only one reason, and not the primary reason, I frequent them. Full understanding of the menu, no errors on the bill are other reasons, and they failed this time out.