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  • Top Notch in service and quality. This little shop in the core of Richmond Hill/ Markham area offers a refreshingly distinctive service in bubble tea. I've been quite impressed with their unique blend of teas and mixed drinks, however, their level of service what truly sets them apart. My favourite item on the menu is by far the Royal No. 9 Milk tea, a special blend of flavor that hit every good note on the palate-deep and complex in flavor. The fruitiness of the flavor accompanies rather than overpower the tea, the tea flavour is bold and strong. A topping that they offer, rarely seen elsewhere, is the purple rice. I was hooked on it since the very first time. The nice texture contrast between the glutinous grains with the hard outer shell satisfy a strange craving. Unfortunately, since the very first time, it's been a bit inconsistent mainly due to refrigeration. If it is fresh, it is definitely a home run. In addition, a big marketing drive for the shop is the handmade tapioca, available only on weekends after 8pm. I have yet to have the opportunity to try it. As mentioned before, their customer service level is quite impressive. Each person behind the counter definitely took the time for each customer. That being said, this is not a fast in and out joint, but your patience will be rewarded. I was overly impressed that without skipping a beat, the servers made sure that I was enjoying my drink and offer a replacement if dissatisfied. I appreciate that they put their customers' satisfaction first and foremost. The prices here is reflective of said quality and service. It is by no means cheap, however, if a bit pricier means satisfaction, I am quite happy to pay and wait. I would recommend this place to everyone and anyone that enjoy bubble tea and quality. It is well worth the price and travel.
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