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  • WILL NEVER GO HERE AGAIN!!! I came here with my husband and my 2 yr old son last night (4/2/15) for my birthday and it was the worst experience I have ever had. First, we had to wait for a seat for about 20 minutes (at 8:00 PM). It seemed that we were being avoided. We then get seated and immediately place our food order along with our drinks. There was a large birthday group across from us but I figured since we were just ordering spaghetti that we wouldn't have to wait an extremely long amount of time. As we wait and completely understand that there is a large group ahead of us, we ended up sitting there waiting for just SPAGHETTI for 30 minutes. Then the manager comes over and said, "oh we made a mistake on your order and it will be ready in about 10 minutes. ANOTHER 10 MINUTES FOR SPAGHETTI. We ended up just leaving without our food. And with an extremely hungry 2 yr old. There was no "hey let me give you a voucher for next time or hey I'm really sorry about that", nothing. I will never go to this restaurant every again and will never suggest it to another person. This actually happened at the location on Val Vista about a month ago as well. Horrible service.
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