I really regret going here. I trusted the Toni and Guy name and figured I would get a quality haircut by going here. I think it entirely depends on the stylist you get because I had a lower level stylist and while she was very nice, she was very rough with my hair leaving me with many broken hairs along the crown of my head. It is very noticeable as there are patches of hairs that are much shorter than the rest and these patches were not there before I went in. She was incredibly rough during the shampoo and ran brush after brush and comb after comb through my fragile hair to the point where she must have broken hundreds of hairs off my head. And the damage is noticeable to the point where I might have to wear a hat until these hairs grow back. I am giving her two stars because her cutting skills were fine and she was nice but she was so rough that I would never go back. I am embarrassed by how my hair looks and should have gone to great clips. I have thin fine hair and now it looks worse. I will be wearing hats and ponytails for a while. Please save your money and avoid.