I had a coupon in the mail since I bought a house in the area. I had seen them driving by so I thought why not and check it out. My friend and I went. On arriving at the counter I wasn't sure the process and the cashier girl was nice, but not real helpful. I would suggest that since its a fairly new concept to educate customers when they arrive. After that we got our toppings and everything looked fresh. Took it to go and when I got home the presentation was nice. It wasn't cut through and probably could have been cooked a little more but it tasted good. I will go back and try the raised dough. The price point was good and didn't have to wait long.