The first few times I ordered takeout from Sugar Jam the food was delicious and the services always top notch. However, my last two purchases were absolutely mediocre. A few weeks ago I ordered the grill cheese panini takeout. I asked for only one type of cheese. As per the description and price I was expecting a gourmet panini; what I got, was a greasy mess with nothing but bread, cheese and butter or lard (who knows). It was so disgusting, I threw it out. Earlier this week I gave them another go and ordered a couple of scones for breakfast; what I got was two tiny, soggy, greasy things that did not resembled a scone. It is so disappointing but I will skip this place in the future. 2 stars because the staff is incredibly nice.