The service at Pugliano's was absolutely horrible. We arrived at lunch time - not many people in the restaurant area, yet we waited over an half hour for our food. An employee greeted us and we should have turned around and left at the moment. She was abrupt and rude. She continued that way throughout the service. She asked my mom if she wanted "blackened chicken." Without even giving her a chance to speak, she raised her voice. "I said, do you want blackened chicken?" Her tone was rude and haughty. She rushed us through our meal and brought our check before we were halfway finished eating. The entire experience was uncomfortable and the food was okay, but I'd prefer Olive Garden. Same prices, better service.