Horrible!!! Terrible service, took over an hour while other 3 other tables that came 10minutes got their food before us. My table alone would of been over $100.00 and they brought two adult plates while kids and salad bar just sat for an additional minutes watching the waitress take care of the Neighboring tables condiments while we all sat asking for the rest of our food.
We asked for a manager and the waitress brought mayonnaise saying she thought we asked for mayo. Kitchen manager finally comes politely stated she isn't the floor manager.
She doesn't have an excuse but she will take care of our food if we wanted. So we took the opportunity to leave since we said we were just about to leave anyway.
She offered to at least pack the kids food. I declined after she stated my kids could of just went to the salad bar because the the plates are readily available which no one communicated.
It wasn't busy and there is no excuse. The appropriate manager should of responded to the table in the first place. The surrounding tables had the same menu items we had ordered x2 so it is just unacceptable to not have been serviced.