Not being car-people, we were concerned about how our car-buying experience was going to go. Carmax listen! We were new in town and needed to get a car that day. We had a vague idea of what we wanted and Julien, our salesman really listened without putting in the hard sell. In two hours we had bought our car and can completely vouch for how simple and pleasurable the process was - will definitely recommend to anybody in a similar position to us.