I went to michelle for the first time today. I did a lot of research before deciding to go to Michelle. All of the reviews I read about her are true. She is very knowledgeable and educated about hair. Not only does she do a fabulous job coloring hair (including balayage), she is also very easy to talk to, and she gives a great shampoo! I could have fallen asleep in the chair while she was washing my hair. I would highly recommend Michelle!