I had a confirmed order for 4 children's tables and 17chairs plus balloon blow up. First they delivered on the wrong weekend, so I called to confirm again 2 days before the event. They were supposed to deliver by 9am for an 11am party. After I had called 5 times trying to get a hold of someone, I called the delivery truck that tried to deliver the week before. Finally someone called me back, no apologies, said they were trying to load the truck. They showed up at 10:15am in a small pickup truck (Obviously they had forgotten to load my rentals on their regular truck) The delivery woman was unprofessional and nasty and when I questioned why she was so late, she told me I could not talk to her like that and took the tables and chairs and I never got them. When I tried to contact the owner, I could not get a hold of him. This was the worst experience EVER. Do NOT USE THIS COMPANY. I have filed complaints with the better business bureau. Do yourself a favor and avoid Party Rentals AZ.