I went in a few days ago with a coupon for a medium coffee and bakery item. I was out in literally less than 5 minutes. The atmosphere was busy behind the counter but friendly. The employees seemed to enjoy working with each other. The Boston Cream donut was delicious and the filling was cool and thick, not all warm and runny. The coffee wasn't too hot, but did taste a bit watered down. Would go back again and this time add more sugar to my coffee.
Also, my coupon was for 99 cents plus tax, but I was surprised is came out to $2.25. Not expensive , but it was a whole extra dollar. Hmm...