I quit this service due to their inability to secure the same person for service even when booked a month out. I have a big house, but it is new and kept very clean. I believe the "professionals" would rather clean several small places versus something taking more than two or three hours. If they would have been able to secure someone-or one of the three I had used then I wouldn't have quit. But every cleaning started coming with a new professional. Unfortunately I'm not in the business of training nor trusting a new person every other week. Great idea but they can't execute it.
In general it's a great service. Our professional Tierra is always on time. Our first cleaning was "ok" as some areas weren't done at the level we wanted. However she was very eager to make sure everything was done right and took time to redo them. I'm not sure of the level of training they provide to the staff-but Tierra was very willing to learn. We just had our third cleaning and she did a great job! In Las Vegas you can't beat the price of five hours $125!! We had another cleaning company for 3 hrs, 2 people for $165 and they didn't do as good of a job as she did yesterday. I think for the value, if your willing to talk and work with your professional you'll get excellent results.